与家人（甚至朋友和社区）共用一部手机是现在第一次上网的新互联网用户的常见做法。当多人使用同一部手机时，身份文件等重要文件会在该小组内公开。这种暴露通常会对女性和非二元性人产生不成比例的影响，她们可能会受到严格的性别期望以及更高水平的歧视和判断——甚至有时尤其是在他们的核心圈子内。
安全文件夹是作为针对这一独特安全问题的特定于设备的解决方案而开发的。应用程序体验旨在让用户感到受到保护，同时也被赋予权力，同时为所有人建立更公平的网络建立包容性标准。以下是它是如何组合在一起的，它是如何工作的，以及它对在线和设备上隐私的未来意味着什么。
从研究开始
2019 年，Google 研究了七个拥有大量新互联网用户的国家（孟加拉国、巴西、印度、印度尼西亚、墨西哥、尼日利亚和巴基斯坦）中女性和非二元性人群的数字体验，以及由此产生的报告《走向性别》 Equity Online，强调隐私是一个主要问题。许多受访者谈到了在线隐私问题，例如不愿透露泄露信息、害怕通过在线活动冒犯他人，或对（错误）理解各种设置感到沮丧。其他人讨论了特定于设备的隐私问题，例如保存的照片或文档，以及浏览器访问。调查结果表明，这些问题对女性和非二元人群的影响尤为严重。
解决特定于设备的问题对于 Files 应用程序团队来说是一个完美的项目。Files 应用程序是 2017 年推出的文件浏览器和管理系统，专门针对下一个 10 亿用户。当团队共享一部较小（或根本没有）访问云的单一千兆字节手机时，很容易耗尽空间；文件应用程序预装在许多 Android 手机上，通过清理和维护可用存储空间以及消除数字混乱来腾出空间。它成为了一个常见问题的可访问解决方案——并且添加独特的安全功能是一种自然的进步。
开发安全文件夹
Bringing Safe folder to phones across the globe was a complex process. To start, the Files app team set out to understand existing, makeshift solutions. Some users from the gender equity research had gotten creative, using app locks to prohibit access to sensitive information, or Incognito mode when searching; many others simply stopped engaging in certain activities on their shared smartphones.
Files UX designers decided to pursue a feature that would give users a way to lock up their sensitive files—but engineering the app was a challenge. On the back-end, the engineering team had to figure out how to incorporate a sophisticated feature like this to function on a range of devices, each of which had their own technical limitations. It was also important to ensure that the app itself wouldn’t take up too much space, or dominate a device’s entire operating system.
In addition, the team had to consider the digital literacy of their users, many of whom were navigating smartphones, and the Internet itself, as newbies.
How it works
After nearly two years of development, the result is Safe folder: an encrypted folder that protects important documents, images, videos, and audio files with a four-digit pin. Safe folder appears in the Files app alongside other folders, but locks as soon as a user sets up their PIN or pattern lock.
Safe folder keeps device-specific data private and secure.
Universal implications
Designing to address the needs of new internet users is critical to ensure this next generation of digital denizens can be confident both on- and offline — but it has major implications for experienced users, too. Files app found an audience with anyone who wanted help keeping their assets in order, and Safe folder has proven incredibly popular among anyone who feels they could use a bit of extra protection for sensitive files (a parent with a device-curious child, or a person whose phone is managed by their workplace). It’s an important lesson: Smart solutions designed for specific problems can easily transcend their initial scope, and considering the needs of some users can benefit them all.
https://design.google/library/safe-folder/
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