7.1 Identify Buyer Quality

EDM ID: email_alias_209893867

Subject: How to Identify Buyer Quality?

Dear ${context.company_name},

Are you still troubled by how to identify the buyer’s identity?
A company may suffer a loss due to fraudulent orders and bogus buyers. When receiving an inquiry on an e-commerce platform, every seller must check whether this is from a genuine buyer or not.
How can GGS sellers check buyers’ identities? Here comes the tips!

Piece up your buyer’s persona in Your Contacts
Access: My Alibaba > Contacts > My Contacts
Contact Information
Function: showing a buyer’s profile photo, registration time, job title, address, email, phone number, etc. A buyer’s contact info helps GGS sellers confirm the identity and provide more methods to reach this buyer.
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Business Information
Function: showing the salesperson, rank, source, group, website and zip code. A buyer’s business information helps GGS sellers quickly assess the business scale and the business type of this buyer.
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Key Activity Information
Function: showing buyer’s activities on Alibaba in the last 90 days, including Visit Activity, RFQ Activity, Transactions, Inquiry Activity, and Search Activity. A buyer’s key activity information helps GGS sellers better confirm a buyer’s purchase intentions and analyze this buyer’s purchase preferences.
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Interactive Information
Function: showing Intended Products and Last Received Information. Interactive Information between this buyer and the supplier helps GGS sellers easily track the negotiation process and effectively follow up!
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Wish you a safe and pleasant business trip on Alibaba.com!

Best Regards,
Alibaba.com