Troubleshooting

BUG REPORTS AND LOG OUTPUTS

Should you experience an application crash, a bugreport will be generated. You can locate that report and send us the “_bugreports/_BugReport.zip” for the related scene from “Preferences” directory. Provide any information you can about how to reproduce the issues. The illustration below shows how to find the report.

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Activate the log options to monitor the processes. The plugin will write a log text file from these operations. Send in the log output file which is named as “C4Doctanelog.txt”.

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Check the render statistics from CONSOLE output.

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