CancellationRequest

The CancellationRequest resource represents a cancellation request made by the merchant to a fulfillment service for a fulfillment order.

What you can do with CancellationRequest

The Shopify API lets you do the following with the CancellationRequest resource. More detailed versions of these general actions may be available:

Endpoints

POST/admin/api/2021-01/fulfillment_orders/{fulfillment_order_id}/cancellation_request.json Sends a cancellation request to the fulfillment service of a fulfillment order.
message An optional reason for the cancellation request.

Sends a cancellation request to the fulfillment service of a fulfillment order and updates the fulfillment order

POST /admin/api/2021-01/fulfillment_orders/1046000829/cancellation_request.json

{

“cancellation_request”: {

  1. "message": "The customer changed his mind."

}

}

View Response

POST/admin/api/2021-01/fulfillment_orders/{fulfillment_order_id}/cancellation_request/accept.json Accepts a cancellation request sent to a fulfillment service for a fulfillment order.
message An optional reason for accepting the cancellation request.

Accepts a cancellation request sent to a fulfillment service and updates the fulfillment order

POST /admin/api/2021-01/fulfillment_orders/1046000827/cancellation_request/accept.json

{

“cancellation_request”: {

  1. "message": "We had not started any processing yet."

}

}

View Response

POST/admin/api/2021-01/fulfillment_orders/{fulfillment_order_id}/cancellation_request/reject.json Rejects a cancellation request sent to a fulfillment service for a fulfillment order.
message An optional reason for rejecting the cancellation request.

Rejects a cancellation request sent to a fulfillment service and updates the fulfillment order

POST /admin/api/2021-01/fulfillment_orders/1046000828/cancellation_request/reject.json

{

“cancellation_request”: {

  1. "message": "We have already send the shipment out."

}

}

View Response