Empathy map

We conducted a scenario interview with two classmates and participated in their day-to-day lives. We got a lot of materials. After combing, we got two empathy maps
移情地图 – 2.png移情地图.png

Target users Interview

We interviewed several target users, and recorded the call with the user’s permission.

  • Our interview draft(appendix 01)
  • data of our interview(appendix 02)

    Affinity diagraming

    Process

    IMG_6264.MOV (45.06MB) image.png

    Outcome

    Persona

    image.png

    User journey map

    user journey.png