4.3 Design a system

Design thinking

Defining the problem

• What is the problem?
• Who has this problem, and what do we know about them?
• What are their concerns and needs?
• How do they interact with their environment?
• What causes the problem?
• When does this problem occur?
• Can you turn this problem into a question? | What is the Problem? | Snoring keeps partner awake and causes arguments between the couple. | | —- | —- | | Who has this problem, and what do we know about them? | A 40 year old woman (non-snorer) | | What are their concerns and needs? | She is busy working mother who would like to get a good night’s sleep, while still being able to share a bed with her partner. | | How do they interact with their environment? | She and her partner often have an alcoholic drink with their dinner. She also has back problems that sometimes wake her in the night. | | What causes the problem? | Snorer partner having an open mouth or blocked nose which causes mouth breathing while asleep.
  Other partner not getting to sleep quickly, or sleeping lightly and getting disturbed. | | When does this problem occur? | At night time, when the snorer goes to sleep and ends up on his back. If this happens before the other person is asleep, they are kept awake by the snoring. | | Can you turn this problem into a question? | How can the snoring be stopped when it is a problem? (i.e. to allow the partner to get to sleep, or back to sleep) |

Researching solutions

Process diagrams