(中文版请点此处)

    • Q: It says “Failure to get root permision”?
    • A: Please make sure your device has been rooted then open SuperSU/SuperUser/KingRoot to grant root permission.
    • Q: How to add frozen apps back to home screen?
    • A: Please long press app icon. Then chose “Add launcher shortcut”.
    • Q: “Freeze apps after screen off” doesn’t work?
    • A: Please check if there’s any manager app prevented Ice Box’s service.
    • Q: How to uninstall/upgrade Ice Box System plugin?
    • A: Please use file manager with root to delete /system/priv-app/com.catchingnow.iceboxsystemplugin.apk then reboot your phone.
    • Q: I’ve purchased but it said “purchase fialed” after factory reset?
    • A: Please connect to network and wait for the auto update of Google Play service.